if you have questions about this privacy policy, contact us at info@openwingswellness.com or experts@therelationshipadvisor.com. We reserve the right to modify this Privacy Policy at reasonable times, so please review it frequently. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.
we may use tools or third-party analytical software to automatically collect certain non-personal data that does not directly identify you.
Likely situations when you make personal data available to us include, but are not limited to: (i) using our app to send your query (ii) Using our app to book a slot (iii) requesting technical support; and (iv) otherwise use of our Services where personal data is required for use and/or participation. (v) Subscribing to newsletters.
The types of personal data may vary depending on the type of activity you are engaged in. The personal data we may collect, process and use may include, but are not limited to your name, e-mail address (compulsory), gender (not compulsory), age (not compulsory), location (entered by the user, not using GPS, not compulsory), payment details (mandatory only if you opt for paid service)
We may use personal and non-personal data, both individually and combined together, for purposes of analysing usage of the Services, providing customer and technical support, managing and providing Services, customizing our communications and to further develop the Services and other services and products. We may combine non-personal data with personal data.
From time to time, we may ask you to complete a voluntary survey in order to help us provide a better user experience. We will only request and therefore collect non-personal data.
We may use your personal data to send messages to you with informative and/or commercial content about our services or third party products and services that we think may be of interest to you, such as new features and services, special offers and updated information.
We do not use or collect your precise geographic location.
We retain the data collected pursuant to this Privacy Policy for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter if the collected data is no longer needed for purposes specified in this Privacy Policy, we delete all aforementioned data in its possession within a reasonable timeframe. Irrespective of the above, we may still retain some of the data to the extent such retention is necessary to resolve disputes, enforce our user agreements, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of Services. Information we collect may be stored or processed on computers located in any country where we do business.
To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.
We follow generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information in our possession. However, no security or encryption method can be guaranteed to protect information from hackers or human error.
If you are under 13 years of age or a minor in your country of residence, please ask your legal guardian's permission to use or access the Services. We encourage parents and/or guardians to play an active role in their children's online experience* at all times. We do not knowingly contact or collect information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.
Should you wish opt-out from receiving communications (such as newsletters or offers) from us, please write to us at info@openwingswellness.com or experts@therelationshipadvisor.com .
this policy was last updated on 17 March 2025.